Terms and Conditions

last updated: 26.02.2024

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Lucie in the Sky GmbH’s goal is to help entrepreneurs like you achieve your business goals and succeed in your endeavors. Please read the following terms and conditions carefully before signing for any of my Services. 
 

1. Services Offered (hereafter: “Services”): I offer coaching & sparring sessions, workshops, mandates, or specific missions aimed at providing guidance, advice, and strategies to help you grow your startup. These sessions may be conducted in person, over the phone, or online, depending on the agreement. For the sake of simplicity in this agreement, the Services and actions of Lucie in the Sky GmbH and Lucie Rein’s actions are the same.

2. Disclaimer: I am continually striving to ensure an excellent standard of service. It is clear for you that coaching is currently an unregulated industry and that I am not licensed. Services focus on your business challenges. You may also share personal topics, but my Services are not a substitute for mental health care therapy.

3. Responsibility: My Services are meant to provide guidance, advice, and strategies to help you grow your startup. However, I do not guarantee any specific results, and I am not responsible for any actions you take based on my advice or recommendations. You have sole responsibility for taking decisions. You hereby release, waive, acquit and forever discharge me from every claim, suit action, demand or right to compensation for damages you may have or claim to have resulting from my Services.

4. Fees: Fees for my Services are established and agreed upon prior to any commitment to a Service. Payment is required in full before the commencement of the Services and is non-refundable. In the absence of payment prior to the scheduled Service date, I reserve the right to cancel the agreement and withhold Service. For Services extending over a longer period, we can arrange a monthly payment schedule tailored to suit both parties. On a case-by-case basis, I may choose to issue an invoice after the Service has been delivered. In such instances, the invoice is payable within 14 days of issuance. In the event of a payment delay, a dunning fee of CHF 50 will be applied.

5. Schedule: we agree on a schedule for the Services. If you need to reschedule a session, please notify us at least 24 hours in advance. Failure to do so may result in the forfeiture of the missed session. In exceptional circumstances, I may need to rearrange a coaching session and will also give you a 24 hours notice.

6. Confidentiality: All information shared during the Services will be kept strictly confidential. I will not disclose any information to third parties without your written consent.

7. Intellectual Property: I retain all rights to any materials provided during our Sessions, including but not limited to worksheets, templates, and guides. You may use these materials for your personal use only and may not share, distribute, or sell them without our written permission.

8. Termination: I reserve the right to terminate our Services at any time if I determine that it is not in the best interest of either party to continue. In the event of termination, any unused coaching sessions or program fees will be refunded to you on a pro-rated basis. For long-term Services, you may also terminate our Services with a notice of 14 days.

9. Extension: I may agree to provide additional Services after completion of the initial agreed on Services. These terms and conditions will apply to any additional Services so provided. I will notify you in writing of a change to the Fee or to any other term or condition.

10. Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction of Zürich, Switzerland.
     

By giving your agreement to using my Services by writing and/or by paying the first invoice, you acknowledge that you have read and understood these terms and conditions and agree to be bound by them. If you have any questions or concerns, please do not hesitate to contact me.